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  • What materials do you use for your jewelry?
    Our jewelry is like treasures that even mermaids would love to wear! We use beautiful 14 and 18k gold plating for a shine that rivals the sun sparkling off the waves. And guess what? They are completely lead and nickel free, so no worries of allergies for your beautiful scales. Plus, our real pearls and stones add a touch of sea magic to every piece. Dive into our collection and let yourself be seduced by the charm of the oceans!
  • Do you offer customization options?
    Yes, we love to personalize our jewelry to give you a unique experience. Imagine shimmering seashells, sparkling pearls, or even hidden treasures designed just for you. Contact us and together we will create a piece of jewelry that truly reflects your mermaid spirit and your love for the ocean!
  • Is your jewelry hypoallergenic?
    Immerse yourself in our world of worry-free jewelry! Our creations are like a sea breeze, gentle and carefree for your delicate skin. We offer a selection of hypoallergenic jewelry, lovingly crafted from nickel-free materials, so even the most sensitive mermaids can shine carefree. So, dive into our collection and find the perfect piece of jewelry that will make you feel like a true sea goddess!
  • How can I take care of my jewelry?
    Take care of your underwater treasures with love! To ensure they shine like starfish for years to come, use a soft cloth to clean them regularly. When they're not dancing with you in the waves, keep them somewhere dry and safe. And remember, our jewelry prefers sunbathing to chemical showers, so be sure to take it off before diving into the ocean!
  • How can I be sure of the size of jewelry I order online?
    Discover our treasure trove of sizing guides to help you find the perfect piece of jewelry that will fit you like a glove (or a bracelet!). Our detailed guides to rings, bracelets and necklaces will guide you through the murky waters of sizing, ensuring you choose the one that's best for you. And if you need additional help navigating these waters, don't hesitate to contact us! We're here to help you find the perfect treasure that will accompany you on all your adventures.
  • What is your return and exchange policy?
    We accept all returns of non-sale items in their original packaging, unworn and with the label intact within 10 days of delivery. Refunds will be issued to the original method of payment, but shipping charges are non-refundable. Once the return process is complete, you will receive an email notification to let you know. If you are still waiting for your order even though it has been shipped, follow these steps: Wait 10 business days after receiving shipping notice. Check at your usual post office to see if your package has been dropped off there. Contact our customer service at, and we will respond within 24 hours.
  • Do you ship internationally?
    Yes, we deliver our wonders to many corners of the globe so that all mermaids can shine. Shipping costs and times may vary depending on your destination, so be sure to dive into our shipping page for all the details. Let the adventure begin!
  • What payment methods are accepted?
    We accept a variety of secure payment methods, including credit/debit cards, PayPal, bank transfers and many more. Dive into our checkout page to explore all the available options and choose the one that best suits your shopping journey. Your safety is our priority, so browse with confidence! Ready to explore our flexible payments vault? We also offer Sezzle so you can enjoy your treasures immediately and pay in four easy installments. Dive into our checkout page to explore this option and start your journey with us today, without waiting!
  • Do you offer gift cards?
    Ready to offer a treasure of choice? We offer electronic gift cards, perfect for allowing your loved ones to choose the jewelry of their dreams. Contact us now to obtain all the information on our gift cards available online and electronic delivery with email address and give the gift of underwater adventure!
  • Comment puis-je suivre ma commande ?
    Une fois votre commande expédiée, vous recevrez un e-mail de confirmation comprenant un lien de suivi. Avec ce lien, vous pourrez suivre votre colis en temps réel jusqu'à ce qu'il atteigne sa destination finale. Attendez-vous à être informée à chaque étape du voyage, pour que vous puissiez accueillir votre nouveau trésor avec impatience !
  • Do you have a physical store where I can see the jewelry in person?
    Dive into our world of treasures online exclusively! With us, no need to leave the comfort of your seashell to discover the jewelry of your dreams. Stay connected to our online store to explore our endless collection and embark on a shopping adventure that comes to you, wherever you are! In addition, for our customers in Quebec, we have points of sale where you can discover our creations in person. Find out more in the “Point of sale” tab to find the location closest to you!
  • Do you offer any promotions or discount codes?
    We regularly offer special promotions and exclusive discount codes for our customers. Make sure to sign up for our newsletter to be the first to know about the latest offers and news about our collections.
  • Can I cancel or change my order once it has been placed?
    If your treasure has not yet set sail, we will do everything possible to accommodate any cancellation or modification request. Contact us as soon as possible to discuss your options and we'll make sure your buying experience is as smooth as the ocean current. Your satisfaction is our number one priority!
  • How can I contact your customer service if I have a problem?
    You can contact us by email at [ ] or via our contact form on our website. Our customer service team is here to answer all your questions and concerns! Do not hesitate to contact us, we are here to help you navigate the waters of our online store with confidence!
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