Q. How do I return an item purchased from the online store?

A. We accept all returns of non-sale E & Co. items provided they are in their original packaging, unworn and with the tags still present, and this , within 10 days of delivery.

All refunds will be made to the original method of payment.

Delivery charges are non-refundable.

You will receive an email notification

Q. What is the delivery time?

A. Orders in Quebec are generally shipped and delivered within 3 -5 business days. It is therefore necessary to exclude weekends and holidays from the calculation of the number of days for delivery.

For other destinations, you can refer to Canada Post delivery standards:

Delivery standards for Canada: 5 to 7 business days

Delivery standards for the United States: 2 weeks

Delivery standards for Europe: 3 to 4